IAAPA Expo Europe FAQs

Health and Safety

Face Masks: While visiting the UK there is no longer a legal requirement to wear a face covering. The government suggests that you continue to wear a face covering in crowded and enclosed spaces where you may come into contact with other people you do not normally meet.
COVID-19 Passes: Venues and events in the UK are no longer required by law to check COVID-19 passes.
Will there be medical assistance available on-site?: There is medical assistance in the venue. You can approach any of the ExCeL team who can help you with a medical emergency or go to levell 0 on the boulevard and down the stairs by N4/S4.

Registration

What are the on-site registration hours and location?

On-site registration will be available on the South Hall entrances S3-S18

Mon., 12 Sept. 07:00 – 18:00 CEST
Tues., 13 Sept. 08:00 – 18:30 CEST
Wed., 14 Sept. 08:00 – 18:00 CEST
Thurs., 15 Sept. 09:30 – 16:00 CEST

How much does it cost to register?

IAAPA Expo Europe Attendee registration pricing can be found HERE.

How do I register as Press/Media?

To apply for Press/Media credentials, register HERE.

On-site Information

Where is IAAPA Expo Europe held?

This year the Expo will take place in ExCeL London, a world class, state-of-the-art venue with a large Campus, variety on-site food and beverage options, convenient parking space and public transport connections.

What will food and beverage service be like at ExCeL London?

There are a variety of options available for all tastes and wallets. View a map of all the food and beverage services available.

Will Wi-Fi be available?

Complimentary Wi-Fi will be available on the trade show floor and is intended for standard email and web browsing. Please do not upload/download large files, stream videos, or use anything that requires substantial bandwidth, or the Wi-Fi will not work for you or anyone else.

Are there any cloakrooms at ExCeL London and where are they located?

Venue cloakrooms are open during event hours and are provided complimentary (subject to availability). The cloakrooms are located on level 0 (down the stairs, in between hall entrances N4 & S4) and at the east end of the venue on level 0.

Please note ExCeL London are unable to store any items overnight and cameras, laptop equipment or any other electronic devices cannot be stored in cloakroom at any time.

Show Policies

What are IAAPA Expo Europe policies?

You can find all IAAPA Expo policies HERE.

What are Children Policies at IAAPA Expo Europe?

All children attending the expo must be registered. Registration for children 12 years of age and younger is complimentary, but children must wear an identification wristband (available at Registration) at all times. Anyone age 13 years or older is required to pay the registration fee to access the trade show floor. If children are registered by a member company, member rates apply. If not, they will have to pay the full non-member fee.

Children under 18:

Must be accompanied by an adult at all times within ExCeL London
Are not allowed to participate in tours and special events
Are not allowed on the trade show floor during exhibitor move in or move out, or early/late access hours.
IAAPA recommends that only single strollers or wheeled luggage be used on the trade show floor to avoid trip hazards and injury.

Are pets permitted at IAAPA Expo Europe?

We welcome all guidance and assistance dogs. No other dogs/pets permitted.

Sustainability

What are IAAPA’s sustainable initiatives?

IAAPA is committed to sustainable operations at our Expos to minimize impacts on the environment and work with contractors and venues that promote sustainability.

Printed materials are comprised of recycled paper, or paper that is from responsible sources.
Our bags will be made from recyclable polypropylene.
Recycle badges and ensure recycle bins are on site to enable participants to deposit badges as they leave.
Limiting print, moving to online communications where possible.

What are ExCel London’s sustainable initiatives?

ExCeL London’s policy is to continuously evolve and implement practices that deliver economic security, social and environmental benefits. It maintains and operates its sustainability management systems to comply with both ISO20121 and ISO14001. And is part of the United Nations Global Compact scheme.

Reducing red meat
ExCeL no longer promotes red meat on hospitality menus. 25% of its menus are already plant-based, vegan or vegetarian.

Using British seasonal fruit and vegetables
A minimum of 80% of ExCeL London’s menus use British seasonal fruit and vegetables. None of the produce used is transported by aircraft.

Converting vegetable oil to biofuel
Used vegetable oil is collected from ExCeL London’s kitchens and converted to biofuel.

Using coffee grounds to create fertiliser
Used coffee grounds are added to compost to create fertiliser for ExCeL’s green spaces.

Reducing plastic
To reduce the use of plastic on site, ExCeL London has included water fountains, the removal of plastic straws from point-of-sale and introduced discounts for visitors with reusable cups.

Being Energy Efficient
ExCeL London’s electricity supply is from renewable sources, while its gas supply is carbon offset using UN credits.