Sessions | IAAPA

Agenda

183 Sessions

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Sat | Nov 11 - Mon | Nov 13
Time	Event Name
4 - 2 pm	IAAPA Rookies: FEC 101 Institute Program	Ticketed

Sun | Nov 12
Time	Event Name
8 am - 1 pm	20th Annual IAAPA International Charity Golf Tournament Charity Event	Ticketed
8 am - 5 pm	13th Annual IAAPA Charity Motorcycle Run benefiting Give Kids The World Charity Event	Ticketed
5:30 - 10 pm	EDUTour: Fun Spot America EDUTour	Ticketed

Sun | Nov 12 - Mon | Nov 13
Time	Event Name
8 am - 6:30 pm	IAAPA Institute for Attractions Professionals Institute Program	Ticketed

Mon | Nov 13
Time	Event Name
7:30 am - 12 pm	EDUTour: Premium Guest Experiences and Revenue Streams at Universal’s Volcano Bay EDUTour	Ticketed
7:30 - 11 am	EDUTour: Minion Land on Illumination Avenue at Universal Orlando Resort EDUTour	Ticketed
8:30 - 9:30 am	Breaking Through Digital Realities: Illusions in Next-Level Live Shows & Experience Design EDUSession
8:30 - 9:30 am	Finding Your Revenue EDUSession
8:30 - 9:30 am	Beyond the Blockbuster: Exploring New Platforms for Visitor Experiences EDUSession
8:30 - 9:30 am	Marketing Presents: A Simple Guide to Short-Form Video: TikToks, Reels & Shorts EDUSession
8:30 - 9:30 am	24 "Do It Today" Food & Beverage Ideas for '24 EDUSession
8:30 - 9:30 am	Quantifying Risk – How Much is Too Much? EDUSession
9:35 - 9:55 am	Power of Recurring Revenue Through Subscription Offerings EDUTalk
10 - 11:30 am	The 7 Most Common Guest Service Challenges and How to Solve Them EDUSession
10 - 11:30 am	Merchandising & Flashing Activations EDUSession
10 - 11:30 am	Emerging Technologies: What's Next in Immersive Experiences? EDUSession
10 - 11:30 am	Fix Your Train Wreck: Strategies for Creating Engaging Training Programs to Increase Your Workplace Performance EDUSession
10 - 11 am	Top Trending Communications Topics in Our Industry for 2024 (and how to navigate them!) EDUSession
10 - 11:30 am	Speaking the Language of Company & Group Events EDUSession
10:10 - 10:30 am	12 Best Practices to Prevent Chargebacks and Reduce Fees EDUTalk
10:45 - 11:05 am	The Cashless Solution EDUTalk
11:20 - 11:40 am	Where Happiness Inspires Hope – Learn What's New at Give Kids The World EDUTalk
11:55 am - 12:15 pm	Sponsor Spotlight - Hownd: An Offer You Can’t Refuse: Increase Guest Visits and Revenue with Hownd Sponsor Spotlight
12 - 2 pm	Lunch and Learn: Walt Disney Imagineering - Bringing Story-Driven Experiences to Global Audiences Learning Lunch	Sold-Out
12:30 - 12:50 pm	Sponsor Spotlight - LightUpToys.com: Ready, Set, Glow: Interactive Real-World Gaming Experiences Sponsor Spotlight
1:05 - 1:25 pm	Sponsor Spotlight - Adyen: Elevating Thrills: The Unified Commerce Revolution Sponsor Spotlight
1:40 - 2 pm	What Themed Entertainment Can Learn from Destination and Placemaking Design EDUTalk
2:15 - 2:35 pm	How to Create, Build and Operate A Festival: A Case Study of Superfly Festivals Outside Lands, Clusterfest and Bonnaroo EDUTalk
2:30 - 5:30 pm	Zoos and Aquariums Community Experience Special Event	Sold-Out
2:30 - 3:30 pm	Food Trends 2023 EDUSession
2:30 - 3:30 pm	The Anatomy of A High-Performing Arcade EDUSession
2:30 - 3:30 pm	Unlocking the Power of Experience: How Capturing, Analyzing and Acting on Maintenance and Operations Data Can Enhance Guest Experience EDUSession
2:30 - 3:30 pm	The Power of Digital Signage – Considerations and a Roadmap to Implementation EDUSession
2:30 - 3:30 pm	Harnessing The Power of PR to Elevate Your Brand, Boost Content and Drive Attendance EDUSession
2:30 - 3:30 pm	Low Cap Experiences: Small Investment, Big Reward EDUSession
2:30 - 3:30 pm	Leslie Iwerks on Themed Entertainment: Innovation, Storytelling, and Breaking Boundaries EDUSession
2:30 - 3:30 pm	How to Expo Like a YoPro: Engaging the Future: Connecting with Young Professionals in Our Industry EDUSession
2:50 - 3:10 pm	Expanding Your Seasons With Events EDUTalk
3 - 5 pm	Safety Corner: Meet the IAAPA North America and Global Safety Subcommittee Special Event
3:25 - 3:45 pm	We’re Hiring! Recent Legal Developments For Job Ads, Interviews, and Applications EDUTalk
4 - 5:30 pm	Closing the Loop: Managing Guest Feedback at Every Point Along the Circle EDUSession
4 - 5:30 pm	Food and Beverage Operators' Reception Reception	Ticketed
4 - 5:30 pm	Shall We Play a Game? Using Gamification In Your Experiences EDUSession
4 - 5:30 pm	In Park Leadership: Creating Extraordinary Attractions by Growing Extraordinary Leaders EDUSession
4 - 4:20 pm	15 More Leadership Ideas in 15 Minutes EDUTalk
4 - 5 pm	Accessibility and Inclusivity in Water Park Planning & Design EDUSession
4 - 5:30 pm	Burnout and Mental Health… What We SHOULD Be Talking About EDUSession
4 - 5:30 pm	Games & Merchandise Roundtable EDUSession
4 - 5 pm	IAAPA Expo First Timers Welcome EDUSession
4 - 5:30 pm	Entertainment Professionals Network EDUSession
4:35 - 4:55 pm	Landing The Perfect Mentor: The Secrets to Finding an Extraordinary Match EDUTalk
4:45 - 7 pm	Zoos and Aquariums Reception Reception	Sold-Out
5 - 6:30 pm	Water Park Operators' Welcome Event Reception	Sold-Out
5:10 - 5:30 pm	From Chaos to Control- Conquering Time Management EDUTalk
5:30 - 7 pm	Museum and Science Centers Reception Reception	Sold-Out
7:30 - 9 pm	Family Entertainment Centers Reception Reception	Sold-Out

Tue | Nov 14
Time	Event Name
7 - 7:45 am	IAAPA Certification Coffee Chat Meet & Greet
7:45 am - 12:30 pm	EDUTour: Pipeline The Surf Coaster EDUTour	Ticketed
8:30 - 9:30 am	The Big 4 to Create More Storytellers For Your Attraction! EDUSession
8:30 - 10 am	Digital Marketing on a Shoestring Budget EDUSession
8:30 - 10 am	Yes And! Improv for Executives & Industry Leaders EDUSession
8:30 - 10 am	Employee Engagement Comes Before Guest Engagement EDUSession
8:30 - 9:30 am	Food & Beverage Case Studies EDUSession
8:30 - 10 am	Beat the Cheats: Countering Theft and Scams in the Amusement Industry EDUSession
9 - 10 am	Opening Ceremony Ceremony
11:45 am - 12:05 pm	Sponsor Spotlight - Storyland Studios: Strategic Storytelling: Connecting People, Profitability, and the Planet Sponsor Spotlight
12 - 2 pm	Operators' Roundtable Lunch Learning Lunch	Ticketed
12 - 2 pm	Latin America, Caribbean Lunch & Learn - Challenges and Opportunities of Today's Leadership: The New Generations of the Attractions Industry. Learning Lunch	Sold-Out
12 - 2 pm	FEC Lunch: Power-Packed 'Idea-a-Minute' Tips to Recruit, Reward, and Retain Rock Stars! Learning Lunch	Ticketed
12:20 - 12:40 pm	Sponsor Spotlight - CAVU Designwerks: Behind the Scenes at CAVU Sponsor Spotlight
12:55 - 1:15 pm	Sponsor Spotlight - Sky Elements: Future of Nighttime Entertainment: Orchestrating Drone Shows with Sky Elements Sponsor Spotlight
1:30 - 1:50 pm	People Stories: Perspective in Intergenerational Communication EDUTalk
2:05 - 2:25 pm	The Lion, The Witch, and Emotional Intelligence EDUTalk
2:30 - 3:30 pm	How To: Standardizing Best Practices Across Aquatic Facilities EDUSession
2:30 - 4:30 pm	Global Sustainability Summit EDUSession
2:30 - 3:30 pm	Taking the Madness Out of Birthday Parties: Tips for Managing Increasing Guest Expectations EDUSession
2:30 - 3:30 pm	The Intersection of Guest and Employee Experience EDUSession
2:30 - 3:30 pm	Building a Food Safety Culture EDUSession
2:40 - 3 pm	People Stories: How to be a Pro at Pronouns EDUTalk
3:15 - 3:35 pm	Good Hospitality Starts with You - Implementing a Culture of Connection EDUTalk
3:50 - 4:10 pm	Unraveling the Mystery of Lobbying and Government Affairs EDUTalk
4 - 5 pm	Let’s Get Social! EDUSession
4 - 5:30 pm	Food & Beverage Operators' Roundtable EDUSession
4 - 5:30 pm	Funworld Presents: Designing For 2026 and Beyond EDUSession
4 - 5:30 pm	Failure to Launch: How to Avoid Common Venue or Market Launch Pitfalls EDUSession
4 - 5:30 pm	Risk Assessment: Real Industry Examples and Experience from Owners and Operators EDUSession
4 - 5:30 pm	Emerging Leaders Roundtable EDUSession
4 - 5:30 pm	IDEA (Inclusivity Diversity Equity Accessibility) Roundtable EDUSession
4 - 5:30 pm	5S Methodology Applied to Operations EDUSession
4:25 - 4:45 pm	Demystifying Dynamic Pricing EDUTalk
5 - 5:20 pm	Benchmarking as a Superpower: 10 Principles for Perfecting Your Performance EDUTalk
6 - 8 pm	Opening Reception Reception	Ticketed
8 - 9:30 pm	Young Professionals Reception Reception	Sold-Out

Tue | Nov 14 - Wed | Nov 15
Time	Event Name
8 am - 5 pm	Leadership Symposium: Presented by the IAAPA HR Subcommittee Symposium	Ticketed

Wed | Nov 15
Time	Event Name
5:45 - 9:15 am	EDUTour: Star Wars: Rise of the Resistance – An Attraction Unlike Anything Else in the Galaxy EDUTour	Sold-Out
7 - 7:45 am	IAAPA Certification Coffee Chat Meet & Greet
8:30 - 9:30 am	The Metaverse and The Future of Live Entertainment EDUSession
8:30 - 10 am	Leadership Breakfast Learning Breakfast	Sold-Out
8:30 - 9:30 am	Criminal Liability for Amusement Accidents and the Impact of Social Media EDUSession
8:30 - 9:30 am	How to Keep Your New Leader Onboarding from Flying Off the Rails EDUSession
8:30 - 8:50 am	Sponsor Spotlight - Sansei Technologies: Become a Navigator of Entertainment in the New Era Sponsor Spotlight
8:30 - 9:30 am	Using AI for Personalization EDUSession
8:30 - 9:30 am	Building and Implementing a Successful Training Program EDUSession
9:05 - 9:25 am	Sponsor Spotlight - J&J Snack Foods: FUN SERVED HERE: Making Food an Attraction with J&J Snack Foods Sponsor Spotlight
9:35 - 9:55 am	Creating an Impactful Brand From the Inside Out EDUTalk
10 - 11:30 am	Interactive Guest Experiences - What is Being Offered Now, and What Can Guests Expect in the Future EDUSession
10 - 11:30 am	Develop Brand Heroes - How Empowered Team Members Live Positive Culture Out Loud! EDUSession
10 - 11:30 am	Maintaining Water Parks from Fiberglass to Steel EDUSession
10 - 11:30 am	Walt Disney Imagineering: Constructing the Impossible; Designing Fantasy Elements to Become Real Through Technology EDUSession
10 - 11 am	How Cubic Feet - Not Square Feet - May Be Your Answer To Profitability EDUSession
10:10 - 10:30 am	How to Design a Unique Character and Develop its Storyline EDUTalk
10:45 - 11:05 am	On Your Trademark, Get Set, Go!: Branding Protection Steps for Success EDUTalk
11:20 - 11:40 am	How Online Surveys Should Be Used As We Head Into 2024 and… Are QR Codes Dead? EDUTalk
11:55 am - 12:15 pm	Introduction to eCommerce Optimization EDUTalk
12 - 2 pm	Water Park Operators’ Lunch and Learn: Liseberg’s Oceana Learning Lunch	Ticketed
12 - 2 pm	Amusement Park and Attractions Constituency Lunch Featuring Mike Denninger: The Attractions Development Process Learning Lunch	Sold-Out
12 - 2 pm	FEC Lunch: Revolutionizing Marketing for LBEs and FECs: Leveraging the Power of Emerging Technologies Learning Lunch	Sold-Out
12:30 - 12:50 pm	Sponsor Spotlight - ROLLER: How Data-Driven Tech Drives Business Growth and Helps Deliver World-Class Experiences Sponsor Spotlight
1 - 4 pm	Finance Forum: Finding Capital for Your Business EDUSession
1 - 5 pm	Safety Corner: Meet the IAAPA North America and Global Safety Subcommittee Special Event
1:05 - 1:25 pm	Sponsor Spotlight - accesso: The Psychology of Queuing: From Frustration to Fulfillment Sponsor Spotlight
1:40 - 2 pm	Sponsor Spotlight - Hasbro: Location-Based Entertainment: The Evolution of Branded Experiences Sponsor Spotlight
2:30 - 3:30 pm	IAAPA Member Meeting EDUSession
2:30 - 3:30 pm	When Is A Crisis A Crisis? EDUSession
2:30 - 3:30 pm	Generate More Profit From Virtual Reality EDUSession
4 - 5:30 pm	Family Matters 6.0: Behind the Curtains, Insights from Non-Family Employees at a Family Business EDUSession
4 - 5:30 pm	Pursue Your Passions Workshop: Develop and Design Your Career Plan EDUSession
4 - 5 pm	Operational Health: How Efficiencies in Labor and Waste Drive Sustainability and Profitability EDUSession
4 - 5:30 pm	Data, Automation, and the Guest Experience: How Top Attractions Solve Challenges Using Innovation and Technology EDUSession
4 - 5:30 pm	Employee Support in 2023: The Care and Feeding of Your Employees EDUSession
4 - 5 pm	Restaurant Renovation for Any Size Budget EDUSession
4 - 5:30 pm	Legends 2023: Universal Beijing Resort – The Untold Story of Triumph Over Trying Times; COVID, Lockdowns, Quarantines, And More EDUSession
4:35 - 4:55 pm	Marvelous Motivation Ideas for Exceptional Engagement - Making Funny into Money EDUTalk
5:10 - 5:30 pm	Food and Beverage and Retail - Leveraging Lines of Business EDUTalk
5:30 - 11 pm	EDUTour: Fantasmic! Behinds-the-Scenes with Disney Live Entertainment EDUTour	Sold-Out
6 - 7:30 pm	Carnival and Showmen's Reception Reception	Ticketed
6:30 - 8 pm	Europe, Middle East, Africa Reception Reception	Ticketed
6:30 - 8 pm	Latin America Fiesta Reception	Ticketed
7:30 - 9:30 pm	Water Park Social Special Event	Ticketed

Thu | Nov 16
Time	Event Name
6:30 - 9 am	17th Annual IAAPA Footprints from the Heart 5k Fun Run and 1 Mile Walk Charity Event	Ticketed
8:30 - 10 am	Asia Pacific Breakfast Learning Breakfast	Ticketed
8:30 - 9:30 am	18 Creative Ways to Fill Your Downtime EDUSession
8:30 - 10 am	Canadian Breakfast Learning Breakfast	Ticketed
8:30 - 10 am	Safety Exchange EDUSession
8:30 - 10 am	Brazilian Breakfast: The Future of Brand Experience Learning Breakfast	Sold-Out
8:30 - 9:30 am	Managing Aquatic Related Emergencies – A Full Lifecycle Approach to Preparedness EDUSession
8:30 - 8:50 am	Sponsor Spotlight - Outdoor Factory: Public Transit as Themed Entertainment Sponsor Spotlight
8:30 - 9:30 am	Competitive Fun: Why Sport Themed Experiences Are Growing In The Eatertainment Social Gathering Industry EDUSession
8:30 - 9:30 am	Dynamic vs Variable Pricing – The Great Pricing Debate & Why It Matters To Your Consumer (And You) EDUSession
9:05 - 9:25 am	Sponsor Spotlight - Illumix: Evolving Theme Parks for a Digital Native Generation Sponsor Spotlight
10 - 11 am	Show and Tell: Using Entertainment to Educate EDUSession
10 - 11 am	Leverage Coaching to Curate Authenticity in the Workplace EDUSession
10 - 11 am	Standards Harmonization Special Event
10 - 11:30 am	Breaking Down the Silos 2.0 - Can You See Me? EDUSession
10 - 11:30 am	Empowering Women in the Entertainment Industry: Insights from IAAPA Executives EDUSession
10 - 11:30 am	AI Panel: Emerging AI Trends in the Attractions & Theme Park Industry EDUSession
10:10 - 10:30 am	Kill Them with Kindness: How To Build A Positive Culture In an Unkind World EDUTalk
10:45 - 11:05 am	How to Build An Outstanding Team of Managers on Duty EDUTalk
11:20 - 11:40 am	“Water” You Doing To Survive The Staffing Shortage? EDUTalk
12 - 2 pm	FEC Lunch: The Business of Generosity Learning Lunch	Ticketed
12 - 2 pm	Legal Roundtable EDUSession
12:30 - 12:50 pm	Sponsor Spotlight - DOF Robotics: Brand Recognition: Audience Impacts of IP Based Experiences Sponsor Spotlight
1:05 - 1:25 pm	Sponsor Spotlight - Brogent Technologies, Inc.: Beyond Roller Coasters: Flying Theaters and Media-Based Attractions Sponsor Spotlight
1:40 - 2 pm	Sponsor Spotlight - Gateway Ticketing Systems, Inc.: Optimizing the Customer Journey Sponsor Spotlight
2:30 - 3:30 pm	Money in Merchandising: Maximizing Sales from Analytics to Operations EDUSession
2:30 - 3:30 pm	Boost Your Revenue by Raising Your Average Transaction Values EDUSession
2:30 - 3:30 pm	Navigating Food & Beverage: Learn to Control Costs While Building Relationships EDUSession
2:30 - 3:30 pm	Leveraging Simulation To Power Your Labor Scheduling EDUSession
2:30 - 3:30 pm	The Budgeting Mindset – An Insight into Budgeting and Forecasting Techniques, Cost Saving Ideas and the use of AI EDUSession
2:30 - 3:30 pm	Soft World Building and Non-Linear Storytelling EDUSession
4 - 5:30 pm	Security Roundtable EDUSession
4 - 5 pm	The Future of eCommerce: How to Create a Frictionless Visitor Experience EDUSession
4 - 5:30 pm	Create Your Own Dark Festival Workshop EDUSession
4 - 5:30 pm	Career Slam: Explore Diverse Industry Pathways Through this Mentoring Event. EDUSession
4 - 5 pm	What Type of Screening Do I Need? Rider Screening Strategies For Ride Operations EDUSession
4 - 5:30 pm	IAAPA Fireside Chat: Inspiring Minds of the Industry EDUSession
4 - 5 pm	The Ultimate Guide to Driving ROI Through Marketing Automation EDUSession
4 - 5 pm	Did Your Guest Leave Their Brain in the Car? Contingency Planning for Park Operations EDUSession
4:35 - 4:55 pm	Food and Beverage Cost Controls EDUTalk
5:10 - 5:30 pm	Latest Outlook for Location Based Entertainment and Its Trends EDUTalk
7 - 10:30 pm	IAAPA Celebrates Celebration	Ticketed

Fri | Nov 17
Time	Event Name
9 am - 4:30 pm	Themed Experience & Attractions Academic Symposium (Separate Registration Required) Symposium

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