7:30 am - 12 pm |
EDUTour: Premium Guest Experiences and Revenue Streams at Universal’s Volcano Bay
EDUTour |
Ticketed |
7:30 - 11 am |
EDUTour: Minion Land on Illumination Avenue at Universal Orlando Resort
EDUTour |
Ticketed |
8:30 - 9:30 am |
Quantifying Risk – How Much is Too Much?
EDUSession |
|
8:30 - 9:30 am |
Breaking Through Digital Realities: Illusions in Next-Level Live Shows & Experience Design
EDUSession |
|
8:30 - 9:30 am |
Finding Your Revenue
EDUSession |
|
8:30 - 9:30 am |
Marketing Presents: A Simple Guide to Short-Form Video: TikToks, Reels & Shorts
EDUSession |
|
8:30 - 9:30 am |
Beyond the Blockbuster: Exploring New Platforms for Visitor Experiences
EDUSession |
|
8:30 - 9:30 am |
24 "Do It Today" Food & Beverage Ideas for '24
EDUSession |
|
9:35 - 9:55 am |
Power of Recurring Revenue Through Subscription Offerings
EDUTalk |
|
10 - 11:30 am |
The 7 Most Common Guest Service Challenges and How to Solve Them
EDUSession |
|
10 - 11:30 am |
Emerging Technologies: What's Next in Immersive Experiences?
EDUSession |
|
10 - 11:30 am |
Fix Your Train Wreck: Strategies for Creating Engaging Training Programs to Increase Your Workplace Performance
EDUSession |
|
10 - 11 am |
Top Trending Communications Topics in Our Industry for 2024 (and how to navigate them!)
EDUSession |
|
10 - 11:30 am |
Speaking the Language of Company & Group Events
EDUSession |
|
10 - 11:30 am |
Merchandising & Flashing Activations
EDUSession |
|
10:10 - 10:30 am |
12 Best Practices to Prevent Chargebacks and Reduce Fees
EDUTalk |
|
10:45 - 11:05 am |
The Cashless Solution
EDUTalk |
|
12 - 2 pm |
Lunch and Learn: Walt Disney Imagineering - Bringing Story-Driven Experiences to Global Audiences
Learning Lunch |
Ticketed |
1:30 - 5:30 pm |
Zoos and Aquariums Community Experience
Special Event |
Ticketed |
1:40 - 2 pm |
What Themed Entertainment Can Learn from Destination and Placemaking Design
EDUTalk |
|
2:15 - 2:35 pm |
How to Create, Build and Operate A Festival: A Case Study of Superfly Festivals Outside Lands, Clusterfest and Bonnaroo
EDUTalk |
|
2:30 - 3:30 pm |
The Power of Digital Signage – Considerations and a Roadmap to Implementation
EDUSession |
|
2:30 - 3:30 pm |
Low Cap Experiences: Small Investment, Big Reward
EDUSession |
|
2:30 - 3:30 pm |
How to Expo Like a YoPro: Engaging the Future: Connecting with Young Professionals in Our Industry
EDUSession |
|
2:30 - 3:30 pm |
The Anatomy of A High-Performing Arcade
EDUSession |
|
2:30 - 3:30 pm |
Leslie Iwerks on Themed Entertainment: Innovation, Storytelling, and Breaking Boundaries
EDUSession |
|
2:30 - 3:30 pm |
Food Trends 2023
EDUSession |
|
2:30 - 3:30 pm |
Unlocking the Power of Experience: How Capturing, Analyzing and Acting on Maintenance and Operations Data Can Enhance Guest Experience
EDUSession |
|
2:30 - 3:30 pm |
Harnessing The Power of PR to Elevate Your Brand, Boost Content and Drive Attendance
EDUSession |
|
2:50 - 3:10 pm |
Expanding Your Seasons With Events
EDUTalk |
|
3:25 - 3:45 pm |
15 More Leadership Ideas in 15 Minutes
EDUTalk |
|
4 - 5:30 pm |
Closing the Loop: Managing Guest Feedback at Every Point Along the Circle
EDUSession |
|
4 - 5:30 pm |
In Park Leadership: Creating Extraordinary Attractions by Growing Extraordinary Leaders
EDUSession |
|
4 - 5:30 pm |
Burnout and Mental Health… What We SHOULD Be Talking About
EDUSession |
|
4 - 5:30 pm |
Shall We Play a Game? Using Gamification In Your Experiences
EDUSession |
|
4 - 5 pm |
Accessibility and Inclusivity in Water Park Planning & Design
EDUSession |
|
4 - 5:30 pm |
Games & Merchandise Roundtable
EDUSession |
|
4 - 4:20 pm |
We’re Hiring! Recent Legal Developments For Job Ads, Interviews, and Applications
EDUTalk |
|
4 - 5:30 pm |
Entertainment Professionals Network
EDUSession |
|
4:35 - 4:55 pm |
Landing The Perfect Mentor: The Secrets to Finding an Extraordinary Match
EDUTalk |
|