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Webinar: Ensuring a great Visitor's Experience: How to digitalize your whole Customer Journey

Event Type: Education
Venue: Online
Member Price: $0 | Nonmember Price: $49
Credit Hour(s): 1

1-2 p.m. ET

The pandemic has forced attractions to rely on digital strategies for marketing, sales, and service now more than ever. In this webinar, you will learn how to evaluate your visitor's journey and use technology to optimize every step of it, from beginning to end. Having a smart customer journey will help your attraction plan better, but it will ultimately make sure you deliver a great visitor experience.


  • How to evaluate your attraction's customer journey
  • How to digitize every step to ensure a great experience


Adriaan Van der Hek

COO, Convious