Webinar: Trusted Sources in a Divided Time: A Zoo and Aquarium Superpower

Amber started with Denver Zoo in 2005 and currently serves in the role of Chief Operating Officer overseeing all guest services, earned revenue, zoo operations, and capital planning and projects. Denver Zoo is a community gem, started in 1896 the zoo serves more then 2.2million guests a year, focused on Inspiring communities to save wildlife for future generations.  Her background is in Hotel, Restaurant, and Tourism with previous service to the Ritz Carlton Hotel Company.

Colleen Dilenschneider is the Founder and Managing Member of IMPACTS Experience and oversees audience engagement initiatives on behalf of clients in the cultural sectors. Colleen uses data to identify and predict emerging market opportunities, and helps nonprofit organizations maintain relevance and secure their long-term financial futures by building affinity with their onsite and virtual audiences. Colleen has worked with many of the most admired and successful entities in the nonprofit realm, and currently serves as the Vice Chair of the Board of Directors at the National Aquarium. She is the author and publisher of the popular website Know Your Own Bone, a data-informed resource for cultural organizations, and has been frequently featured as an expert resource in publications such as The Wall Street Journal and Washington Post. Colleen earned her undergraduate degree from The University of Chicago and a Master of Public Administration from the University of Southern California.