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Webinar: Maintaining Staff Culture as Your Business Grows

Event Type: Education
Venue: Online
Region: IAAPA Global
Member Price: $0 | Nonmember Price: n/a
Credit Hour(s): 1

Time: 1-2 p.m. ET

Maintaining or developing an excellent staff culture during business growth can be a challenge. Learn tips to help grow your business, continue to improve staff skills and facilitate employee satisfaction.

A question and answer session will follow the webinar.


Armando Lanuti Headshot

Armando Lanuti

President, Creative Works

Armando Lanuti is the President of Creative Works. He has more than 15 years of experience in the entertainment industry, including operations, consulting, marketing, product development, and sales management. He has a unique perspective, having worked as both an operator and a vendor. This perspective allows him to help facility owners grow their businesses and differentiate themselves from competitors. Armando is a huge technology geek, an avid consumer of audio books, and he’s always looking for ways to inspire his team.

Michael Browning

Founder and CEO, Urban Air Adventure Parks

In 2011, Mr. Browning Founded Urban Air Adventure Parks where he currently holds the title of CEO. Through speed and innovation, Urban Air has become the nation’s premier full-service active family entertainment company offering safe, clean, affordable fun for all ages. As of Q1 2019, Urban Air has over 270 locations ramping to employ over 23,000 young adults and serve 48 million guests annually. Urban Air plans to open 74 new locations in 2019 with another 70 starts which will open in 2020. Mr. Browning believes every guest has a story. Urban Air’s mission is to enhance the story through engaging atmospheres that leverage the combination of lighting, sound, attractions and a guest-centric staff.

Brandon Wiley

Brandon Willey

CEO & Co-Founder, Hownd


Brandon has 15 years of executive leadership experience in business operations, product development, sales, and marketing. As Founder and CEO of Hownd, an effortless foot traffic platform for FECs and Attractions headquartered in Tempe, Arizona, he has developed a passion for the attractions industry as well as a broad knowledge of the local marketing ecosystem and experience economy.