8 a.m.–10 p.m.
ROOM: S320D
The IAAPA Institute for Attractions Managers is the global attractions industry’s premier professional development program for leaders with five or fewer years’ experience in attractions management. Participants should be highly motivated with an interest in or some experience leading a team. During this 3-day program, participants will gain a global attractions perspective, learn more about all areas of operation, and will share best practices across member types. The intensive two-and-a-half-day program is designed with a blend of classroom instruction led by industry experts, case study examinations, and small group presentations. IAAPA Institute for Attractions Managers participants gain a solid understanding of the key disciplines and processes required to manage a successful attraction.
Topics include:
- Finance Leadership
- Marketing
- Revenue Operations
- Facility Operations
- Safety
Participants in the IAAPA Institute for Attractions Managers will leave the class with industry contacts, course documents and resources, activities, and best practices to share with home venue, a cross-departmental understanding of the attractions industry, and a certificate of completion. Participants will also earn credit hours toward IAAPA certification.
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AGENDA
- Sunday, Nov. 17
8 a.m.–5 p.m. Classroom learning, Orange County Convention Center (OCCC)
5–10 p.m. Dinner and EDUTour, Fun Spot America (transportation provided)
- Monday, Nov. 18
8:30 a.m.–5 p.m. Classroom learning, OCCC
- Tuesday, Nov. 19
8:30 a.m.–3 p.m. Classroom learning, OCCC
IAAPA CERTIFICATION: 16 credit hours
SPEAKERS: Matt Heller, ICAE, Founder, Performance Optimist Consulting; Randy Josselyn, ICAE, Principal-Wildlife and Conservation, Gateway Ticketing Systems, Inc.; Bret Pfost, Regional General Manager, Aramark Company; Brandon Willey, CEO, FetchRev
FOOD AND BEVERAGE: Includes a lunch buffet daily and dinner at Fun Spot America
Includes in classroom lunch buffet, coffee, iced tea, and soft drinks and dinner at Fun Spot America at Main Event, daytime meals at Andretti’s Indoor Karting & Games, dinner at Fun Spot America, Lunch and Learn at OCCC, and FEC reception at Hyatt International.
NOTES: Must be 18 years or older to attend. Course fee includes: tuition and support materials, daytime meals and refreshments, EDUTour to Fun Spot America on Sunday, EXPO registration, and a certificate of attendance.
COST: $675 IAAPA Members; $900 Nonmembers. Tickets should be purchased in advance, as space is limited and may sell out.