Workshop: Train the Trainer (Virtual)
Presented in Spanish.
Well-planned, designed, and focused training to solve the learning needs of our team members is essential to achieving excellence in any park or attraction.
From safety to maintenance to guest service, team members must understand the information and processes necessary to carry out their work concisely and improve their performance and personal skills to ensure the operations high quality.
Who should attend this workshop?
Employees who train other employees are the main target audience for this workshop, which will address topics such as learning and teaching skills and methodologies, training session design, and tools for adult training.
• 4 hours of live interactive online learning
• Participation certificate
• Work manual
• 4 credit hours toward IAAPA recertification
• Program subject to change.
• The hours in the agenda are ET (Eastern Time), please check your local time
Ana Elisa Benavent
Ana Elisa Benavent has collaborated with IAAPA for more than 25 years in the areas of membership, training, marketing, globalization, and events.
She led the Latin American Association of Amusement Parks and Attractions, where she implemented on-site training programs, including Guest Service and Training of Trainers.
She served IAAPA as Vice President of Membership and Marketing until 2011, with accomplishments such as IAAPA's globalization strategy, the establishment of regional offices, and the development of the "IAAPA Expo" brand. Since then, she has collaborated with IAAPA Latin America on event planning and with other NGOs on gender equality, cultural awareness, and global expansion programs.