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Webinar: The Rise of Automation in Family Entertainment - Harnessing the Power to Improve Labor, Time Management, and Guest Experience.

September 19, 2023

Event Type: Education
Event Time: -
Venue: Online
Member Price: TBD | Nonmember Price: $49
Credit Hour(s): 1

1-2 p.m. EDT

Join IAAPA’s FEC Committee Member, Sherry Howell in a webinar all about the power of automation. Learn from experts in the industry from companies such as TopServe, Brunswick Bowling and TrainerTainment. Automation is possible all while not losing the human element to your guest experience. 
 

Learning Objectives: 

  • Create a seamless experience without impacting your guest experience with automation.
  • Learn how automation can save you time and labor.


A question and answer session will follow the webinar.

Attendees are eligible to earn one continuing education unit (1 CEU) towards IAAPA recertification. For more information about IAAPA Certifications, please contact Alissa DeMeglio.

Speaker

Beth Standlee

Beth Standlee

Owner, TrainerTainment L.L.C

Hi, I'm Beth Standlee, CEO and Founder of TrainerTainment. We've been help people and companies grow since 2005. We are passionate about coaching and training in all areas of sales, service, and leadership. We've helped more than 150 locations open, and worked with hundreds of sales and leadership teams to improve group and party sales, as well as managing people and the bottom line. In 2019, I published a book, People Buy From People, How to Personally Connect in an Impersonal World. I hope we can connect!

Nick Cameron

Nick Cameron

Founder and CEO, TopServe

Nicholas Cameron, the CEO and Founder of TopServe, has a strong technological background. He is presently engaged in collaborating with clients across Canada, the US, and Europe. His team is delivering cutting-edge technologies to drive advancements in various segments of the hospitality and amusement industries.

Scott Meier

Scott Meier

Director of Software Solutions, Brunswick Bowling Products

Scott Meier is the Director of Software Solutions at Brunswick Bowling Products.  He leads a team of Product Champions and Software Developers to deliver best-in-class technology for location-based entertainment and family entertainment centers across the globe.  His experience in Software Product Development spans over 20 years in the entertainment, transportation, and telecommunication industries.  Scott believes that the difference between good software and great software is created when a customer uses it in a completely different way than expected.  He has been a frequent speaker at various industry conferences and is on the Board of Directors for Anni's Army (annisarmy.org).  Mr. Meier holds a bachelor degree from Michigan State University and an MBA from Western Michigan University.  

Sherry Howell

Sherry Howell

Brand Engagement Director, CenterEdge Software

Moderator

Sherry Howell is the Brand Engagement Director for CenterEdge Software where she provides operational best practices and tools to help family entertainment and amusement facility operators manage their businesses more effectively. With over 14 years of experience training in the US and abroad, she provides dynamic sessions and content in areas such as sales, marketing, guest service, guest loyalty, training and adult learning, leadership, and more.

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