IAAPA Institute for Attractions Managers (Virtual)
1 - 3 p.m.
Join us for a live, interactive IAAPA Institute for Attractions Managers program from the comfort of your home or office. This virtual class is scheduled over a five-day period and covers introductory-level concepts for attractions managers.
Additional participants in your organization can save $100 on registration with the group rate: $229 for members and $349 for nonmembers. Click registration link for additional details.
*Please note: This program delivers the same material as the in-person IAAPA Institute for Attractions Managers program. Individuals who have already completed the in-person program do not need to take this course.
Attendance on all five days is required. Registration covers the complete course program.
Neil Dwyer, ICAE
Member, IAAPA Amusement Parks & Attractions Committee
Neil Dwyer has spent the last 16 years in theme parks and has extensive experience in many areas of attractions (both revenue and non-revenue generating).
Born and educated in the UK, Neil begun his career working with some of the UK’s most famous theme parks. Neil held prior roles as the Director of Carnaval Entertainments with Global Village, and the Director of Operations at IMG Worlds of Adventure, the world’s largest indoor theme park. He also held the Park Operations Manager position at Blackpool Pleasure Beach, UK’s largest amusement park. Neil also spent time in various other theme parks in the UK including managing the operations of Camelot Theme Park and being instrumental in the development of Spooky World - a multi-million-pound Halloween attraction in Cheshire, UK.
Neil is also a Committee Member for the International Association of Amusement Parks and Attractions (IAAPA) where he sits on the Amusement Parks and Attractions Constituency Committee. He is also recognized by IAAPA who conferred their highest level of accreditation, IAAPA Certified Attractions Executive (ICAE).
In addition to his Bachelor’s degree and various management qualifications, Neil holds a Master of Science degree from the University of Central Lancashire, UK in International Tourism, specializing in Visitor Attraction Management. He is currently working towards a Doctorate in Business Administration.
Randy Josselyn, ICAE
Randy Josselyn is an expert in ticketing systems, theme park marketing membership programs and waterpark design/operations. Randy works at Gateway Ticketing Systems as the Principal for Wildlife and Conservation providing operational insight and best practices in the industry. Prior to joining Gateway Ticketing, Randy founded Trajectory Ticketing, a consulting company providing expertise for waterparks, theme parks and museum/zoos/aquariums. Prior to that, Randy was employed by Walt Disney Parks and Resorts where he managed new and existing ticketing projects, including the Annual Passport Monthly Payment Program. Randy was also the Director of Admissions and Hospitality at Wild Rivers Waterpark in Irvine, California where he worked for 15 years, working up through the ranks in a variety of departments. At Wild Rivers, Randy was responsible for ticketing systems, computer technology, website development, parkwide hospitality, pricing, guest services, and was a member of the Wild Rivers marketing team. Randy chairs the IAAPA (International Association of Amusement Parks and Attractions) IAAPA Finance and Technology Committee and instructs the Institute of Attraction Managers program. Randy is a multiyear speaker at the IAAPA, WWA and other associations and is an IAAPA Certified Attractions Executive (ICAE). Randy and his wife Bria reside in in Nashville, Tennessee with their 5 children.
Vanessa Lewis has over 30 years of experience in accounting and financial reporting, and currently is an independent museum consultant. She received her CPA experience with Ernst & Young, then developed reporting and planning skills at private and public manufacturing companies before finding her niche in the non-profit world. She spent over 8 years as the CFO of the Aquarium of the Pacific in Long Beach before transitioning to a consultative role. She received her BA in Anthropology from UCLA and serves on the board of the USS IOWA and the Historical Naval Ships Association. Vanessa served as a member of the IAAPA Finance & IT Subcommittee from 2017 to 2019.
Shawn Welch is the founder and Chief Equipping Officer of The Shawn Welch Company (SWCo). SWCo exists to help organizations and individuals level-up their leadership by providing executive and management coaching, leadership training and workshops, and personal development programs.
Before starting SWCo, Shawn was on the founding team of Typhoon Texas Waterparks and served as their Director of Organizational Development. He is a regular speaker for IAAPA and also the World Waterpark Association (WWA). Shawn is an IAAPA Brass Ring Award winner for Best Rewards and Recognition Program in 2017 and received the Best Speaker Award at the WWA show in 2019.