IAAPA News - Event Recap - October 2018


1. The IAAPA Institute for Attractions Managers brought together IAAPA members for group discussions. 2. June Ko, vice president of IAAPA Asia-Pacific operations, welcomed new IAAPA members during the event. 3.&4. Amanda Byrne and Joseph Leung, ICAE, spoke at the event. 5. Attendees participated in a networking reception at Dunia Fantasi theme park.

IAAPA Institute for Attractions Managers Makes a Summer Visit to Indonesia

by Juanita Chavarro Arias

This summer’s IAAPA Institute for Attractions Managers in Jakarta, Indonesia, imparted 62 emerging industry professionals from Indonesia, Malaysia, and Vietnam with vital knowledge related to managing a successful attraction. The three-day program took place in July at the Grand Mercure Jakarta Kemayoran and covered five core subject areas in the attractions field: finance, marketing, leadership, facility operations and safety, and revenue operations. 

After a welcoming reception, the IAAPA Institute for Attractions Managers jumped into classroom instruction led by industry experts, featuring case study examinations and small group presentations, giving participants the chance to interact with one another, exchange ideas, and tackle subjects through hands-on approaches. 

In addition to learning about the key disciplines and processes involved in attraction management, attendees made new connections in the industry and discovered best practices from speakers from around the Asia-Pacific region, who shared their experience and enthusiasm for the industry. Speakers included Amanda Byrne, chief marketing officer of Scenic World in Australia; Victor Danau, ICAE, director of Asia-Pacific development and operations at Ripley Entertainment; Joseph Leung, ICAE, senior director of food service operations at Universal Studios Beijing; and Jose “Blue” Reyna, ICAE, head of the safety and risk management division at Enchanted Kingdom in the Philippines. 

A highlight of the program was a visit to Jakarta’s Dunia Fantasi, where participants toured the theme park, met characters, and rode roller coasters and dark rides. 

At the end of the IAAPA Institute for Attractions Managers, attendees left with a newfound understanding of the industry, a certificate of completion, and resources such as a detailed workbook and online support material to bring back to their attractions.

For more information about IAAPA Institute for Attractions Managers, visit www.IAAPA.org/IAM.