Back to Amusement Ride Safety
Safety is the Amusement Park Industry's Number 1 Priority
- Amusement parks provide one of the safest recreational activities for the public. Properly trained ride personnel are an important part of providing guests with a fun and safe visit.
- The amusement park industry uses formalized policies, procedures, and programs for operations, including in the area of training park personnel.
- Employees are trained using procedures established by the facility working together with manufacturers and insurers, and in accordance with relevant public laws.
- IAAPA provides training products, including education sessions, webinars, manual, videos, and safety seminars and workshops where the latest standards and techniques are shared and discussed.
- Information from other industry groups and advisory bodies like ASTM International are used. These processes are constantly documented, standardized, practiced, and upgraded.
- Front-line personnel are screened for important characteristics, such as the polite but firm assertiveness needed to ensure that ride rules are followed. This deliberate and sequential manner extends to staff development. Staff instruction begins before training to be operators as admission or loading attendants and continues to operators of simple rides who are brought along step-by-step before graduating to more complex rides.
- Training is on a continual basis and includes: operations, admissions, ride systems, accessibility for guests with disabilities, maintenance, and emergency procedures.
- Amusement ride operators receive training through “hands-on” instruction with more experienced staff, case studies, structured drills, group discussions, and/or seminar presentations.
- Facilities document and validate the training.
- Parks and attractions work with manufacturers and others to develop a range of manuals, checklists, and logbooks in establishing an operational program for each amusement ride. Only after employees earn the required authorization through this training process are they then permitted to staff an amusement ride.
- Trained and qualified ride operators and attendants are only one element in a facility’s total safety program. Together with a ride’s redundant safety and operational mechanisms that reduce the likelihood of staff error, various daily internal checks, and one or more outside inspections, front-line personnel help make amusement rides one of the safest forms of recreation available to the public.
Through “Guest Relations” offices, signage, and verbal directions, parks work to enlist their visitors as partners in enjoying rides safely and correctly. Read IAAPA's amusement ride safety tips.
Visit Amusement Ride Safety: Ride Operators for more information about training and operator ages.