IAAPA Education Logo

IAAPA Speakers

Find Speakers by Last Name: A - E; F - JK - OP - TU - Z

Speaker Name

Speaker Biography

Speaker Dates

Cindy Farkas

Cindy Farkas is the Director of Special Events at Hersheypark, where she is responsible for special programming to drive attendance during need periods, as well as the coordination and future development of Hersheypark's seasonal operations at Halloween and Christmas. Prior to her current role, Cindy was the Director of Marketing for Hersheypark, and she also spent ten years in their Group Sales Department.

Updated 2009

IAAPA 2009; IAAPA 2010

Ryan Flieger

 

 

 

As Director of Training & Diversity Initiatives, Ryan Flieger manages all areas of the training component for The Mirage, including guest service, management and employee development, leadership development and diversity. Beginning with The Mirage’s parent company MGM MIRAGE in 2002, Ryan has served in several training, development, and diversity roles at several of the company’s properties including most recently as Assistant Director of MGM Grand University. Ryan’s professional recognition includes receiving team awards from Training Magazine in 2006 and 2007 and American Society for Training & Development’s Las Vegas chapter in 2008. In 2009 Ryan was named to In Business Las Vegas’s 40 Under 40 and by Training Magazine as Young Trainer to Watch.

Updated 2009

IAAPA 2009

Lenny Freund

 

 

 

Mr. Freund is a highly successful, twenty-seven year veteran of the entertainment industry with deep experience in general management, major capital expansions, and in-park revenue with special emphasis in leisure food service development and management. Currently, Mr. Freund is the owner and operator of Freund Family Foods, a traveling concession company providing food and beverage service to some of the country`s largest fairs, festivals and special events. Mr. Freund also provides food service consulting services to the leisure recreation industry.

Mr. Freund spent ten years with Six Flags Theme Parks in three separate locations, initially as Director of Revenue at Six Flags New England, then promoted to Vice President/General Manager of Frontier City and White Water Bay in Oklahoma City, OK, and transferred to Six Flags’ Wild Waves and Enchanted Village in Seattle, WA.

Lenny was the Director of Food Service at both Schlitterbahn Water Park Resort and Dorney Park and Wild Water Kingdom. His career began as a food and beverage Manager at the 1982 World's Fair in Knoxville, TN.
An active industry volunteer, Lenny is a member of the IAAPA Food and Beverage Committee.

Mr. Freund has been married for 22 years and, along with his wife, Sue, has seven children.

Updated 2010

IAAPA 2009; IAAPA 2010

Jim Futrell

 

 

 

Jim Futrell became involved with the National Amusement Park Historical Association in 1980, andwas named the organization’s Historian in 1984, a position he continues to hold. As Historian, Jim has authored numerous articles for the organization’s magazine, NAPHA News, and in 1992, started publishing NAPHA NewsFLASH!!!, the organization’s monthly newsletter.  Jim has served as a consultant for several amusement parks including Kennywood, Conneaut Lake Park, and Bushkill Park.  He has also authored many articles for industry trade publications including Amusement Business and Fun Worldand in 2002 authored his first book, titled Amusement Parks of Pennsylvania. His second book, Amusement Parks of New Jersey, was published in 2004.  Amusement Parks of New York followed in 2006 and Amusement Parks of Virginia, Maryland and Delaware was released in 2008. 

Jim is also involved with the International Association of Amusement Parks and Attractions (IAAPA), the industry’s trade association.  He serves on the Hall of Fame Committee and heads up the organization’s Oral History project which interviews leading industry figures to preserve their memories. 

Jim Futrell lives in the Pittsburgh suburb of Bethel Park with his wife and three sons.  In “real life”, he works as the Vice President of Market Research at the Allegheny Conference on Community Development.

Updated 2009

IAAPA 2009

Rob Gaedtke

 

 

Rob is currently an Account Executive with One to One Interactivein Reno, NV. Focused on the travel tourism industry, Rob manages a team of creative, technical, and strategic professionals to create dynamic websites supported and grown through email campaigns, social media tactics, online and broadcast video as well as paid and non paid search. Some west coast clients include the Monterey Convention and Visitors Bureau, The Reno-Sparks Convention and Visitors Bureau, Alpine Meadows Ski Resort and Homewood Mountain Resort.

Updated 2009

IAAPA 2009

Oskar Garcia

 

 

Oskar Garcia is a member of the Las Vegas bureau of the Associated Press, a syndicate that feeds news stories to member publications throughout the United States and around the world.

Updated 2009

IAAPA 2009

Timothy Gavinski

 

 

 

Timothy Gavinski, owner of Nightmares4Uinc, which operates the multi-award winning Wisconsin Fear Grounds,has spoken numerous times about the “Nuts and Bolts” of owning and operating a successful haunted attraction at various trade shows and conventions around the country. His hands-on approach to all areas of operations and his firm grasp of the constantly changing demographics, as well as customer expectations have enabled Nightmares4Uinc to consistently increase revenue year after year.

He has served on the board of directors of the International Association of Haunted Attractions (2006-2009) and served as its President (2007-2009). During his term as President, the association launched the very successful Haunted Attraction Owner / Operator Safety Series.  It is his passion in helping others succeed in the haunted attraction industry and to do it safely that continually drive him.

Updated 2010

Webinar 2010

John Gerner

 

 

John Gerner is a leisure industry expert and has been consulting for more than 20 years. With Leisure Business Advisors LLC (LBA), he has conducted feasibility studies for new leisure projects in North America, Asia, Europe, Africa, and the Middle East. He was previously the president of Berkshire Ridefilm, a principal with Economics Research Associates, and a productivity supervisor with Busch Entertainment Corporation.

Updated 2010

IAAPA 2009; IAAPA 2010

Michael Getlan

 

 

 

Michael Getlan is the Director of Enthusiasm and Opportunity! for all of Amusement Consultants Ltd., New Roc Entertainment and Smiles Amusement Co. L.L.C. facilities. As a third generation operator, consultant and avid game player, Michael has a unique perspective on the operational side of the family entertainment center business. In addition, Michael is a contributing writer to Playmeter and many other industry trade publications, and a frequent speaker at industry trade shows. He is a past member of the Board of the International Association of Amusement Parks and Attractions and is the recipient of the 2005 IAAPA Meritorious Service Award.

Michael is a member of the International Association of Amusement Parks and Attractions, the Themed Entertainment Association, The International Association of Leisure and Entertainment Industries, and the World Clown Association. He also plays the saw.

Updated 2009

IAAPA 2009; IAAPA 2010

Adrea Gibbs

 

 

Adrea Gibbs has been involved in entertainment and attraction industry for over 30 years having worked with organizations worldwide including Ramoji Film City, Slagharen Attractie-Park, Disney, Windows On China, and eXplore 5D. She is a multi-faceted professional from the creative side of directing, choreographing, writing, performing and designing to the operational side of training, merchandising, and business development. Her combined background in communication, fitness, child development, and management gives her a unique perspective on attractions, entertainment, and merchandise and makes her a much sought-after speaker and trainer. She is the General Manager of Dolphin Quest Hawaii, celebrating its 21st Anniversary in operation.

Updated 2009

IAAPA 2009

Blaine Gibson

 

 

 

After animating all day at The Walt Disney Studios, Blaine Gibson would go home at night and sculpt, which had been a favorite hobby of his since childhood. Then, in 1954, Walt Disney happened to see one of Blaine´s art exhibits, which featured several animal sculptures, and recruited him to work on special projects for his new theme park, Disneyland.

In the beginning, Blaine divided his time between sculpting and animating for the Company, until 1961, when he transferred to the design and development division to supervise the newly-created sculpture department, full-time. Ultimately, Blaine went on to make a name for himself in 3-D animation, creating hundreds of sculptures from which Audio-Animatronics figures and bronzes were produced for exhibits in the 1964-65 New York World´s Fair and Disney theme parks around the world. Among his credits, Blaine contributed to such attractions as Great Moments with Mr. Lincoln, Pirates of the Caribbean, the Haunted Mansion and Enchanted Tiki Room. He also sculpted all 41 U.S. Presidents, including Bill Clinton, for the Hall of Presidents at Walt Disney World.

Learn more...

Updated 2009

IAAPA 2009

Karyn Gitler

 

 

 

 

 

Karyn Gitler’s first love is being the mom of two sets of twins: Blake and Brett, 7 and Ally and Lexi, 4; and her second first love is her adorable husband Lon. Professionally, Karyn who began a merchandising career in the amusement industry at the Enchanted Castle in Lombard Illinois, is the Director of Merchandise for CEC Entertainment, Inc. better known as Chuck E. Cheese’s a position that she’s held for the more than 12 years. Karyn grew with CEC, guiding its purchasing through a growth period that saw the chain expand from 300 facilities to over 500 worldwide entertainment centers. Ms. Gitler is responsible for all the redemption prizes, merchandise sales, promotional cups sales, and birthday goody bags used by CEC worldwide. She creates direct import products as well as purchases licensed products on both a domestic and direct import basis. Karyn is a frequent speaker at industry conferences; a sought after consultant in the retail industry and as an author provides editorial commentary for many industry publications. Karyn has served as a Director for IALEI, the International Association of the Leisure and Entertainment Industries and is a current member of the IAAPA FEC Committee.

Updated 2009

IAAPA 2009

Jeremy Goldblatt

 

 

 

Jeremy Goldblatt is the John G. Shedd Aquarium’s Senior Director of Finance and Business Operations. In this role, Jeremy develops and directs the institution’s long-term operating and financial plan; managing contracts, budgets, purchasing and insurance. In addition to leading the aquarium’s Internal Marketing Team, Jeremy oversees Shedd’s food and retail operations. Prior to joining Shedd, Jeremy was the Vice President and Managing Director of an international private equity portfolio with combined sales of over $200 million.

Jeremy received his MBA with honors from the University of Chicago, Graduate School of Business with a concentration in Finance and General Management. Jeremy received his Bachelor of Arts from Brown University where he graduated Magna Cum Laude with a major in history.

Updated 2009

IAAPA 2009

Matt Goldman

 

 

 

 

Matt Goldman (Co-Founder) was born in New York City to parents who were both writers and teachers. Matt attended Public School 198 through the 6th Grade, followed by the Fieldston School. In his senior year he became a teaching assistant for a second grade class; his first exposure to the challenges and satisfaction of an early childhood educational setting. Matt attended Clark University in Worcester, Massachusetts, where he received a Bachelor's Degree in Economics followed by a Masters Degree in Business Administration/Marketing.

He was also involved in Clark athletics, playing varsity soccer and coaching a woman's Club team. He remains involved in Clark activities to this day, most notably taking part in the organization, launch and sitting on the board of the new Innovation and Entrepreneurship program for implementation not only at Clark, but also by students at other colleges.

Upon graduation from Clark, Matt was invited to join Omni Resources, a start-up software services company. He remained there seven years, producing educational and business software packages for clients that included CBS, Simon & Schuster, Grolier, Holt, Rinehart and Winston, Bantam Books and Prodigy. While at Omni, Matt formed a partnership with longtime friends Chris Wink and Phil Stanton. The three created Blue Man Group, which opened Off-Broadway at the Astor Place Theatre in 1991 and continues to play there today.

Learn more...

Updated 2009

IAAPA 2009
Franceen Gonzales

Franceen Gonzales is the Vice President of Risk Management for Great Wolf Resorts, based in Madison, Wisconsin.

Her focus is building the leadership team, directing operations protocols, coordinating design for new waterparks, and directing risk management programs.

Franceen fell in love with the industry while studying pre-med at Stanford University as she worked her way through college at Wet ’n Wild Waterworld in El Paso, Texas. From 1997 to 2004, she worked with Golfland Entertainment Centers, Inc, based in Mesa, Arizona as the General Manager of Waterworld Safari and Corporate Director of Operations for their 10 facilities.  From 2004 to 2006, she worked in New Jersey as the Park Director for Hurricane Harbor at Six Flags Great Adventure.

Franceen is a licensed Ellis & Associates Instructor Trainer, CPO, AFO, and Certified Food Manager. She serves the industry as the Chair of WWA Board of Directors, and also the Secretary for ASTM F24, which writes safety standards for the amusement industry.

Updated 2011

Webinar 2011, IAAPA 2011
Steve Gorman

Steve Gorman is in his 10th season at Waldameer Park & Water World in Erie, PA, a small family owned amusement and water park facility.  Steve has responsibilities and authority in all aspects of the business.  He is currently the President of the Pennsylvania Amusement Park Association.

Prior to joining Waldameer, Steve was manager of a mechanical design engineering group at GE Transportation Systems in Erie, where they manufacture locomotives, and was a engineer at GE Aircraft Engines in Cincinnati.  He has a B.S. and an M.S. in Mechanical Engineering from the University of Massachusetts and the University of Virginia.  Steve has had many speaking engagements throughout his career, ranging from classroom talks about roller coaster physics to safety presentations to the FAA and NTBS.

Updated 2011

IAAPA 2011
Marc Gran

Marc Gran has an extensive history in the Group Sales area of the theme/water park business. He started his career as a Sales Representative for Six Flags Great America and won many national awards for his achievements. As General Sales Manager, Marc was responsible for opening new markets as well as managing fifteen Sales Representatives and revenues over $30 million. During this time, he also co-created and facilitated a training program for all Six Flags Theme Park properties in the United States and Canada.

In 2004, he became the Marketing Manager for Six Flags White Water, responsible for all aspects of marketing including Group Sales, Promotions and Public Relations. From there, Marc took on the role of Sponsorship Director for Six Flags Atlanta properties selling the Six Flags Media Network programs to potential advertisers and partners.

Marc’s next step was to National Director of Sales for PARC Management, operator of 8 theme/water parks throughout the country. Currently, Marc is the Sales Strategist and Sponsorship Manager for Andretti Entertainment. At the Atlanta facility, Andretti Indoor Karting and Games he was hired to assess the sales process, training, programs and overall direction of Group Sales. He is also responsible for creating, selling and fulfilling sponsorships for the facility, in this newly created position.

Updated 2011

IAAPA 2011

Lowell Gratigny

 

 

 

 

 

Lowell Gratigny joined American Specialty with the start-up claims operation in 1995 and has been actively involved in the Sports Entertainment industry for more than 47 years. A native of Chicago, Lowell attended the University of Illinois on an athletic scholarship and graduated with a Bachelor’s degree in Education. He later attended the University of Illinois Law School, where he earned his Doctor of Jurisprudence (JD).

Lowell’s extensive claims career began as a liability and workers’ compensation field adjuster, and he then further pursued a position in the reinsurance business. For the past 25 years, Lowell has specialized in complex Sports Entertainment liability claims. In the industry, Lowell is widely recognized for his role in pioneering the assumption of risk and waiver and release doctrines, which are essential to the Sports Entertainment industry. He is recognized as a claims expert in the business.

Lowell has managed on-site claims activities for many major sports and entertainment events including Democratic and Republican Conventions, Woodstock, the Pan Am Games, Papal visits, the Super Bowl, the NCAA Final Four Championship, the Goodwill Games, and the Special Olympic World Games.

Lowell and his family live in Fort Wayne, Indiana, and he enjoys all types of sports.

Updated 2009

IAAPA 2009

Bob Gurr

 

 

 

 

 

Imagineer Bob Gurr has always been a man on the move. And for nearly 40 years, he's helped move many a happy Disney theme park guest aboard vehicles and ride conveyances of his own design.  As he's often quipped, "If it moves on wheels at Disneyland, I probably designed it."  And he certainly has, developing more than 100 designs for attractions ranging from Autopia to the Matterhorn Bobsleds to the Disneyland and Walt Disney World Monorails, and more.

WED (Walter Elias Disney) Enterprises, today known as Walt Disney Imagineering, hired Bob to consult on the design of mini cars for Autopia. Walt Disney was so impressed with Bob's knowledge and skill that he invited him to join his Imagineering family, which then was solely dedicated to the design and construction of Disneyland.

Over the next nearly four decades, Bob worked transportation magic developing the memorable Flying Saucers attraction in Tomorrowland, the antique cars and double-decker buses of Main Street, Ford Motor Company's Magic Skyway, which premiered at the 1964-65 New York World's Fair, and more. Bob also helped design the mechanical workings of Disney's first Audio-Animatronic figure - Abraham Lincoln featured in Great Moments with Mr. Lincoln.

In 1981, Bob retired early from Imagineering to launch GurrDesign, Inc., and three years later, joined creative forces with two former Imagineers to form Sequoia Creative, Inc.   Bob continues to consult on Disney projects, including the giant Ursula Creature featured at Tokyo DisneySea. In 1999, he was honored with the Themed Entertainment Association's Lifetime Achievement Award (THEA).

Also see the Keynote and Featured Speakers listing...

Updated 2009

IAAPA 2009

Ron Gustafson

 

 

Ron Gustafson, Director of public relations/marketing/educational programs/photographer at Quassy Amusement Park in Middlebury, CT (USA), has more than 30 years experience in the amusement industry in marketing, special events and promotions. Currently he handles all marketing, advertising design and placement for Quassy Amusement Park. Ron coordinates and executes special and community service events, corporate sponsorships. He is the official park photographer, and is anward-winning journalist and photojournalist with a newspaper editing and design background. Ron's industry work has been cited by IAAPA with numerous Brass Ring Awards and two “Best Promotion Of The Year” awards. Currently, he is the editor of the New England Association of Amusement Parks and Attractions newsletter. He has worked as an industry (parks, manufacturers and traveling units) consultant and commissioned photographer throughout the years as well as a features writer and photographer for FUNWORLD and AMUSEMENT TODAY. Ron is married (Nancy) with two grown children. Favorite park life saying: “Two Days Are Never The Same.”

Updated 2009

IAAPA 2009
Greg Hale

Greg Hale is Chief Safety Officer and Vice President of Safety, Accessibility and Advanced Technology for Disney Parks and Resorts worldwide.  He leads a global team of ride design, operation, maintenance and safety professionals around the world that keep Disney on the leading edge of theme park safety, accessibility for guests with disabilities and technology advancements.

Greg received his BSEE from the University of Mississippi in 1976 and is a licensed Professional Engineer in the State of Florida.  In 1988, Greg joined Walt Disney World Co. and has held several key positions including Director of Facilities and Attractions Regulatory Compliance and Director of Ride & Show Engineering.  Prior to his present position, he was Vice President of Design & Engineering and Regulatory Compliance. 

Greg pro-actively participates in national standards committees and has been recognized for his work on accessibility standards for persons with disabilities and for amusement ride safety standards and training.  He is currently serving on the Executive Committee of the American Society of Testing and Materials (ASTM) Amusement Ride Safety Standards Committee.  Greg is on the Board of Directors of the International Association of Amusement Parks and Attractions (IAAPA), he is Chairman of their Safety and Maintenance Committee and was also co-chair of IAAPA’s Strategic Planning Program Committee.  Greg is on the Board of Directors for the National Safety Council and Vice President for their Community Safety Division.

Greg served on the U.S. Architectural and Transportation Barriers Compliance Board’s Recreation Access Advisory Committee, and he is responsible for numerous innovations and inventions that have advanced accessibility for persons with disabilities.  The most recent of which is hand-held captioning that for the first time, provides captioning for the deaf on moving rides and attractions.  In addition, he is a co-inventor and patent holder for Disney’s FASTPASS®, eliminating long lines at Disney theme park rides and attractions.

Greg is an enthusiastic supporter of the FIRST (For the Inspiration and Recognition of Science and Technology) Program where students and engineers come to compete in head-to-head science and technology robotics competition.  This program reaches thousands of students each year to interest and inspire the nation’s youth in science, math and technology.

Updated 2011

IAAPA 2011

Matt Heller

Matt Heller has over 21 years experience in the amusement park industry. He began his career as a ride operator at Canobie Lake Park and is now the Senior Trainer of Leadership Development at Universal Orlando Resort. Along the way he has held various leadership positions at Valleyfair!, Knott's Camp Snoopy and Smiles Entertainment Center. He has been delivering successful training seminars around the industry for the last 5 years including appearances with IAAPA, NEAAPA, HR Florida, and private industry functions.

Updated 2010

IAAPA 2009, Webinar 2010; IAAPA 2010

Mike Henderson

Mike Henderson is currently a Social Media Strategist withOne to One Interactive in Reno, NV. Since 2005, Mike has delivered strategic and creative social media marketing campaigns and content including strategic social media planning, copywriting for web, email and print; video production; photography; coordinated multimedia campaigns and account management and sales. Mike’s primary industry experience is in the travel and tourism category. His strategic experience has influenced campaigns for clients such as Park City Mountain Resort, Club Cal Neva Casino, Heavenly Mountain Resort, Alpine Meadows Ski Resort, Reno Sparks Convention and Visitors Authority and the Nevada Museum of Art.

Updated 2009

IAAPA 2009

Sarai Henning

 

Sarai Henning, currently serves as the Colleague Services Manager for Ferrari World Abu Dhabi / Farah Leisure Parks Management LLC. in the UAE. Before, joining Ferrari World in April 2011, Sarai worked in the Operations departments of the Herschend Family Entertainment Corporation’s facilities at Celebration City and Silver Dollar City. After gaining four years of operational experience, she moved into Corporate Human Resources for Ride The Ducks. At the conclusion of her time with Herschend Family Entertainment she headed to Myrtle Beach, SC to work at Hard Rock Park and then to Florida to work at The Kennedy Space Center Visitor Complex as a Guest Services Manager. Throughout her career, Sarai has been a strong supporter of IAAPA and has been an active leader of the Show Ambassadors internship program where she has served as a Senior Ambassador since 2005.

Updated 2011

Webinar 2011, IAAPA Senior Ambassador 2005-2011

Elizabeth Herridge

 

 

 

 

Ms. Herridge is an art advisor, museum and exhibition consultant, and independent curator. In July 2009 she was appointed Managing Director of the Springs Preserve in Las Vegas. Recognized as a National Historic site in 1978, the Springs Preserve is a cultural, ecologically conscious community gathering place where education, fine arts, and sustainable indoor and outdoor desert living are explored throughout the 180-acre campus.

As an art historian specializing in Modernism and Colour Theory, she served as the Managing Director of the Guggenheim Hermitage Museum in Las Vegas from 2003-2008. Prior to that, she had a 17-year career on Wall Street. Her last position was as a Managing Director at Bear Stearns & Co. Inc., New York.

Ms. Herridge has worked as an educator and archivist at a number of museums including the Montclair Art Museum, New Jersey, the Museum of Arts and Design, New York, and the Las Vegas Art Museum. She has been an adjunct faculty member in the Art Department, College of Fine Arts, at the University of Nevada, Las Vegas.

 

Updated 2009

IAAPA 2009

Angus Hutchings

 

 

 

Angus Hutchings Safety & Environment Manager, Dreamworld/WhiteWater World Angus Hutchings is the Safety and Environment Manager at Dreamworld & WhiteWater World - two of Australia’s highly prominent theme parks located on Queensland’s Gold Coast. Angus is responsible for overseeing the implementation and ongoing development of the company’s safety management system. This system provides a network of interlinking mechanisms to ensure that risk associated with the park’s attractions (most of which are classified as high risk) are controlled to an acceptable level. Angus has been actively involved in workplace health and safety for over 10 years, primarily in regulatory and investigative roles. His experience working with high risk industries such as manufacturing, rural, mining and theme parks provides him with broad understanding of effective and innovative risk control systems.

Updated 2010

IAAPA 2010

Steve Jacobson

 

 

 

 

Steve Jacobson is the President and CEO of Jacobson Consulting Applications, Inc. (JCA), a firm that provides information management services to non-profit organizations. The firm provides ongoing ticketing/admissions, membership and/or fundraising systems consulting to over 200 non-profit organizations nationally and internationally. Over the past 25 years, Steve has provided consulting services to a number of the country’s leading cultural institutions including Carnegie Hall, The Metropolitan Museum of Art, The American Museum of Natural History, The Cleveland Museum of Art, The Minneapolis Institute of Arts and the Wildlife Conservation Society (Bronx Zoo). Steve’s background is in the field of economic consulting: he worked for Rinfret Associates, Inc. (New York) as a research analyst and, subsequently, as a senior consultant for Data Resources, Inc. in San Francisco, California. He serves on the board of the New York City Chapter of the Association of Fundraising Professionals (AFP) and is a an active member of, and frequent speaker for, the Museum Computer Network (MCN), the American Alliance of Museums (AAM) and the International Ticketing Association (INTIX). Mr. Jacobson holds Bachelor of Arts degrees in Economics and Psychology from Stanford University.

Updated 2013

IAAPA 2009

Boyd Jensen II

 

 

Boyd F. Jensen II has been around the amusement industry his entire life. He operated a small merry-go-round ride at his local community "fun days" and took children on pony rides. His father, Boyd Jensen, has worked in marketing and promotions with Lagoon Amusement Park in Utah for over 60 years, where Boyd II also worked busing tables and providing janitorial and guest concierge services. Presently, Boyd is a lawyer from Southern California where he has represented amusement industry members for 30 years. He has litigated hundreds of cases, tried dozens of jury trials, and testified before legislative committees, regulatory agencies, drafted legislation, regulation, published articles and served on many industry and governmental committees affecting the amusement industry. Boyd is married and the father of eight children, with six grandchildren. He is a founding member of IALDA, past president and, along with other members of IALDA, received the IAAPA Service Award in 2002.

Updated 2009

IAAPA 2009
Richard S. Jett

Richard Jett is currently Chief Marketing Officer of PARC Management LLC, a leader in the themed entertainment industry. PARC Management owns and operates theme parks, waterparks, and family entertainment centers in the United States and Canada and serves over 9 million guests.

Richard is also President of FunTXTic Division, and responsible for all aspects of FunTXTic including financial and field operations, which includes budgeting, sales and marketing, as well as customer support.

Updated 2011

IAAPA 2011

Randy Josselyn

Randy Josselyn is an expert in ticketing systems, theme parkmarketing and waterpark design/operations. Randy is the founder and owner of Trajectory Ticketing, a consulting company providing valuable insight and hands on expertise for waterparks, theme parks and museum/zoos/aquariums. Prior to founding Trajectory Ticketing, Randy was employed by Walt Disney Parks and Resorts where he managed new and existing ticketing projects, including the Annual Passport Monthly Payment Program. Prior to his time at Walt Disney Parks and Resorts, Randy was the Director of Admissions and Hospitality at Wild Rivers Waterpark in Irvine, California. Randy worked at Wild Rivers for 15 years, working up through the ranks of Cashier, Lifeguard, Park Supervisor, Guest Services Administrator, and Director of Admissions and Hospitality. At Wild Rivers, Randy was responsible for ticketing systems, computer technology, website development, parkwide hospitality and guest services,and was a member of the Wild Rivers marketing team.

Randy is a regular speaker at IAAPA (International Association of Amusement Parks and Attractions) and is a member of the IAAPA Finance and Technology Committee. Randy is a multiyear speaker at the WWA Annual Convention and Symposium (World Waterpark Association) and his work was honored with the 2003 WWA Wave Award for Best Waterpark Website.

Randy and his wife Bria reside in in Temecula, CA with their 4 children.

Updated 2010

IAAPA 2009; IAAPA 2010

Speakers by Last Name: A - E; F - JK - OP - TU - Z

Keynote and Featured Speaker Biographies

Return to top of page