2017 EAS

Join colleagues and peers for fun and fast-paced, interactive lunchtime session on leaders, leadership styles, and leadership brands

Date Wednesday, 7 October 2015                               
Time 12:30 - 14:00                                                         
Fee: €45 (IAAPA Members)
 €60 (Non-members)

Session Description

NEW FOR 2015: Lunch and Learn Sessions.

Join colleagues and peers for fun and fast-paced, interactive lunchtime session on leaders, leadership styles, and leadership brands.  

As lunch is served – and eaten, Gemma Rowden (Training Coordinator with The View from The Shard and Colin Coomb, Learning & Development Advisor with the Tate Gallery will lead the audience through a series of table-top exercises exploring various aspects of the leadership matrix. Activities will be conducted at each table and the results shared with the entire room. This is an excellent session to get a fresh perspective on leadership and management concepts as well as see practical training tips and activities that you can implement in your facility.     

Advance ticket purchase and Expo registration required. Space is limited. Must be 18 or older.  


Colin Coombs2
Colin Coombs 

Colin is a leadership coach and learning consultant working with Tate Galleries for 12 years. 
He also has his own coaching and leadership consultancy and works with clients from the commercial, public and not-for-profit sectors. His passion is helping individuals and teams uncover their talents, resources and creativity to achieve change and make a bigger difference.
Gemma Rowden
Gemma Rowden

Gemma worked for the Natural History Museum and The Roman Baths Museum in Bath, before becoming Training Manager for The View from The Shard. She is responsible for development opportunities for all View employees. She delivers multiple training courses in Communication and Presentation Skills, Management and Leadership, Running Successful Meetings as well as The View's in depth Induction programme. "Gemma's passion is getting the best from people; she firmly believes that everyone has the potential to succeed and enjoys the journey of helping them to get where they want to be."
Rebecca Claydon
Rebecca Claydon

Rebecca’s eclectic career went from promoting loyalty cards for luxury hotels in UK, to establishing a Reward & Recognition scheme for a Housing Association in London, “the Origin Group”. This was the first of its kind and the initiative was responsible for increasing customer and employee satisfaction. She then became Head of fundraising for “Look Ahead” supporting 8,000 people across the country. Rebecca moved on to Festival Director for the Earls Court festival hosting 46 events on a shoestring budget, before her path took her back to the Travel & Tourism industry she thoroughly enjoyed studying. She‘s the Head of Customer Services at The View from The Shard, London's highest viewing platform at the top of Western Europe's tallest building, the only place to take in over 1,000 years of the capital's history all at once.
Sandy Clark

Sandy Clark

Sandy is the Operations Director of The Shard in London, the viewing gallery in the European Union’s tallest building, since it opened in 2013. Sandy has worked in the Attractions industry since 1988, when he first joined Chessington World of Adventures just outside of London. From there he went to the Tower Bridge Experience in 1993, where he was the Exhibition Manager, in charge of all the operational aspects of the tourism offer at the Bridge, until 2001. Then he became Head of Visitor Services at the Natural History Museum, for 10 years, where visitors numbers increased from 1.8 million to 4.8 million per year.
Sandy is also a trustee of the Museum of Carpet in Kidderminster.

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