Tuesday 25 Sept. 2018
12:30 - 13:45


Conference Room 1

Do you really need an app to WOW your guests?

A day out without technology seems to be a thing from the past. Extended battery life and favorable EU regulations with regard to data plans have made smartphones and apps an indispensable tool for planning a day out.

In this session attendees will learn about the clever use of new technologies to enhance the guest experience by operators of any size. Discover how successful implementation of technology can improve service delivery and guest feedback and increase profitability.



TJ Christensen
TJ Christensen, Executive Vice President, Sales and Marketing, Accesso

As Executive Vice President, Sales and Marketing at accesso, Christensen leads the firm’s global sales and marketing team, working together to present a highly integrated set of solutions for current and prospective customers around the world. A strong background in sales and marketing supports the entire accesso team’s commitment to delivering innovative solutions backed by unparalleled service. Christensen’s rich industry experience includes several years with the Walt Disney Parks & Resorts where he developed programs with key clients to market WDW ticket products. Following Disney, he worked with resort developers to design new products and sales models at RCI Global Vacation Network.

Kare Dyvekaer
Kåre Dyvekær, Director, Sommerland Sjælland

Kåre Dyvekaer is the owner of Sommerland Sjaelland, a small amusement park in Nørre Asmindrup, Denmark, located about 88 kilometers northwest of Copenhagen. He is capitalizing on his own inventiveness and fascination with technology to create fun and intriguing experiences for his guests, despite having nowhere near the budget or other resources of larger attractions.

Sebastien Momerency
Sebastien Momerency, Creative, Digital & Marketing Director, Plopsa Group

stefan colins
Stefan Colins, Strategic digital technologist, Stefancolins.eu

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Practical summary

Date: Tuesday, 25 September 2018
12:30 - 13:45
Location:   RAI Amsterdam Convention Center Conference Room 1
Fee: Free Admission with EAS badge (IAAPA-members)
'Conference Programme' add-on required (non-members) 
Track: Guest Experience Track
Notes: Must be 18 or older to attend.