EAS 2018 Masthead
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Guest Experience Track - New Technologies

Guest Experience Track - Touchpoint, Touchdown

How new technologies help to WOW your guest

Date:   Tuesday, 25 September 2018
Time:

  12:30 - 13:45

   
Location:     RAI Amsterdam Convention Center
  Conference Room 1
   
 Fee:   Free Admission with EAS badge (IAAPA-members)
  'Conference Programme' add-on required (non-members)

Digitalisation

Session description:
A day out without technology seems to be a thing from the past. Extended battery life and favorable EU regulations with regard to data plans have made smartphones and apps an indispensable tool for planning a day out.

In this session attendees will learn about the clever use of new technologies to enhance the guest experience by operators of any size. Discover how successful implementation of technology can improve service delivery and guest feedback and increase profitability.

Speakers:

To be announced (June)

register now