Institute for Attractions Managers June 15th - June 17th
IAAPA’s premier management development program is being held in Beijing for the first time and will be delivered simultaneously in English and Chinese. Details on the program can be found here.
Safety Institute June 17th
Learn proven solutions to safety issues during the 1 day safety institute. Topics explored include: Safety & Standards in China, Water Park Safety, Security & Ride Operations and Facility Safety measures.
Leadership Breakfast June 19th
IAAPA is proud to announce that this year's Keynote Speaker is Bill Ernest, President and Managing Director, Asia, for Walt Disney Parks & Resorts. Mr. Ernest is responsible for overseeing the company’s parks and resorts operations and development throughout Asia, including Hong Kong Disneyland, Tokyo Disneyland with the Oriental Land Company and Shanghai Disney Resort. Bill has a wealth of experience in managing hotels and operations.
Julie Moskalyk, Senior Manager, Science North Canada, Anna Tan, Assistant Director, Science Center Singapore and Heather Farnworth, Ontario Science Centre discuss aspects of storytelling at the museum session in 2013
2014 Expo Conference Program
The AAE conference program is the single best place to hear the industry’s leaders discuss, debate and discourse on today’s attractions industry.
Wednesday, 18 June
What’s New in Asia
Wednesday, 18 June 13:30 – 14:30
With so much growth taking place in the attractions industry in Asia, this session will highlight some of the important projects underway. A panel of leading operators will discuss what innovative rides, concepts and projects are being implemented.
Keeping Your Guests Happy While Keeping Your Employees Engaged
Wednesday, 18 June 14:45 – 17:00
Employees are a key factor in guest satisfaction. In this session you will hear how Ocean Park Hong Kong trains their employees to ensure that guests are having a positive experience. Learn some important strategies for keeping your employees engaged and happy.
Thursday, 19 June
Waterpark Trends and Innovation
Thursday, 19 June 10:00 – 11:00
Attending this session will provide you with insights into new trends and innovations in waterparks. As these parks continue to grow in popularity throughout Asia it is important to understand what guests are looking for as they decide which parks to visit.
Zoos and Aquariums: Lessons from Leading Experts in the Field
Thursday, 19 June 11:15 – 12:15
The USA’s Monterey Bay Aquarium is a renowned attraction. This session will highlight some of the important lessons learned at this facility that have resulted in high guest satisfaction and attendance.
Entertaining Your Guests
Thursday, 19 June 13:30 – 14:30
It takes planning, innovation, and creativity to keep your guests entertained and coming back for more. Hear how Universal Studios Japan continues to be one of the top leaders in providing entertaining shows and spectacles for people of all ages
Friday, 20 June
Maximizing Your Retail and F&B Revenues
Friday, 20 June 10:00 – 11:00
Retail and food operations are a great source of additional revenue. You will learn how displays, menu selections, marketing, etc. can help you increase revenue for your operation.
Marketing Trends using Social Media
Friday, 20 June 11:15 – 12:30
This session will focus on current marketing trends using social media to increase attendance and revenue.
Program schedule and speakers are subject to change.
2013 Conference Program Materials
Conference program presentation materials for most sessions from the 2013 Asian Attractions Expo conference are available for download here. All presentations are available in a PDF format only.