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Upcoming Webinars
Waterpark FLIP: Fundamental Lessons from Industry Pros
Tuesday, June 30 at 2 p.m. EDT
Join speakers from three IAAPA member waterparks for a fast-paced session designed to help facilities keep their revenue in high-gear throughout the season. Each speaker will address a different aspect of waterpark operations and revenue generating. Topics will include tips for executing maintenance during the season, staff issues like dealing with burnout, and easily implemented profit-boosting ideas.
Speakers:
Jason Arthur, Director of Aquatics, Great Wolf Resorts, Inc.
Bryan Nadeau, Director of Park Operations, Aquatica, SeaWorld’s Waterpark
Scott Carothers, General Manager, Wild Island Family Adventure Park
IAAPA plans to continue offering Webinar sessions as a benefit to our members. Watch your email, IAAPA news, and this website for the announcement of upcoming programs. For more information about IAAPA webinars, please contact Linda Gerson.
Partnership Plus: These Webinars are offered for IAAPA members as a FREE benefit.
Note: you must register seperately for each Webinar before attending.
Past Webinars
Visit the IAAPA Members-Only Archive for full recordings and other materials from past Webinars (Login required).
The Monterey Bay Aquarium: A Case Study in Innovative Guest Experiences
Innovative guest experiences can increase customers’ delight as well as the perceived value of a visit. Learn about tactics the Monterey Bay Aquarium uses to keep their customers happy and attract interest in new programs, products, and events. As many parks are experiencing a strong start to this peak season, their guests are still wary of the economy, making it more important than ever for organizations to provide a unique and comprehensive menu of opportunities. The Monterey Bay Aquarium has an international reputation for exceeding guests' expectations. Learn first hand some of the strategies they use to provide superlative guest experiences from fee and non-fee based programs to un-matched shopping opportunities. This webinar will have value for parks, zoos, aquariums, museums, and attractions of all sizes. Speakers: David Rosenberg - Director - Guest Experience, Monterey Bay Aquarium; Simone Mortan - Manager of Guide / Theatrical Guest Experience Programs, in-coming president of IMTAL, Monterey Bay Aquarium; Andrew Fischer - General Manager of Merchandise, SSA (SSA national General Manager of the year), Monterey Bay Aquarium
Blue Ocean Strategy:The Pursuit of Being Different While Maintaining Low Cost
Presenter: Roch Parayre, Ph.D., Senior Partner, Decision Strategies International
Dr. Roch Parayre is senior partner and an Innovation and Scenario Planning expert with Decisions Strategies International. He is also on faculty at the Aresty Institute for Executive Education at the Wharton School, University of Pennsylvania. He has consulted with several dozen Fortune 500 companies. Dr. Parayre will focus on creativity and innovation as it relates to the future of our industry. He will show us how the tools of Blue Ocean Strategy can be important tools as you plan for your organization’s future.
The Latest on the FMLA and the ADA:
What Every Employeer Must Know to Comply
Presenter: Steve Bernstein, Partner, Fisher & Phillips, LLP
These are the first significant changes to the regulations since FMLA's "final" regulations were issued in 1995 and will affect every employer subject to the law. These changes became effective on January 16, 2009 and employers are expected to comply immediately.
This webinar will provide an overview of the more significant changes to the regulations and steps towards compliance in managing FMLA leave and the law's required forms.
For IAAPA resources on FMLA/ADA, visit our Government Relations section, or review the January IAAPA Government Relations Newsletter, which includes this topic.
Pool Drain Safety and The Virginia Graeme Baker Act: Complying with New Laws in the USA and Safety Concerns for All Pool Operators
Presenters: Franceen Gonzales, Vice President of Risk Management, Great Wolf Resorts; Jim Dunn, Vice President of Design and Construction, Aquatic Development Group
Product Safety and CPSIA Webinar
On Friday, January 16, industry veterans Manuel Grace, Esq. and Tod Cole, who are currently executives with The Walt Disney Company, led a webinar dedicated to educating IAAPA members about new standards set by the Consumer Product Safety Improvements Act (CPSIA) and what these standards mean for the attractions industry; and particularly for redemption items and souvenirs.
The session covered such essential areas as the requirements to comply with the CPSIA for lead content levels, phthalates, certification, and third-party testing.
Additional background information on this topic may also be found on the IAAPA Blog.
General Webinar Information
What is a Webinar?
IAPPA is launching a series of "Webinars" or online, live educational sessions. With this new E-Learning option, you will be able to watch and listen to industry leaders give presenations in real time. Current technology will enable you to view the speaker's computer screen on your own computer. You will listen and watch his or her PowerPoint, video, or other presentations, and even watch the speaker's cursor movements as it is used it to highlight specific parts of the presentation or draw the audience's attention to a particular point on their screen. It is just like attending an educational seminar without leaving your office. There may even be opporutnities for you to interact with the speaker and ask questions using your keyboard, phone, or a microphone on your computer. (Note: Long distance toll charges may apply if you opt to participate in a Webinar via a telephone. There is no charge to participate using the audio system of your computer.) Currently, IAAPA uses GoToWebinar to host these sessions.
INTERNATIONAL ASSOCIATION OF
AMUSEMENT PARKS AND ATTRACTIONS
WEBINAR DISCLAIMER
IAAPA makes no representations or warranties about the accuracy or suitability of any information in the webinars and related materials; all such content is provided on an “as is” basis. IAAPA HEREBY DISCLAIMS ALL WARRANTIES REGARDING THE CONTENTS OF THESE MATERIALS, INCLUDING WITHOUT LIMITATION ALL WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE. IAAPA hereby disclaims all liability for any claims, losses, or damages in connection with use or application of these materials. IAAPA does not guarantee, warrant, or endorse the products or services of any firm, organization, or person. The information contained in these webinars and related materials has been prepared, compiled, or provided by IAAPA as a service to its members and is not intended to constitute legal advice or the rendering of legal, consulting, or other professional services of any kind. Users of these materials should not in any manner rely upon or construe the information or resource materials in these materials as legal, or other professional advice and should not act or fail to act based upon the information in these materials without seeking the services of a competent legal or other professional.
For more information about Webinars, please contact Linda Gerson at Lgerson@IAAPA.org or 703-299-5768.
Expo Audio Recordings
Individual audio tapes or a complete CD Rom of all sessions can be purchased from IAAPA’s vendor, Conference Copy Inc. The tapes and CDs are a great resource and a good way to bring a little of the flavor of the Trade Show back to your management team. It is also a terrific way to share ideas and spread the wealth of knowledge that’s at the IAAPA Attractions Expo.
Buy audiotapes online or contact Conference Copy Inc at phone + 1 570/775-0580 or fax + 1 570/775 -9671.