2010 IAAPA Institutes
Safety Institute at Fun Expo 2010
Fun Academy Session WS-02 IAAPA Safety Institute – NEW!
Thursday, March 11, 8:30 am – 12:00 Noon
Included in Fun Academy Registration FeeSpeakers:
Robert S. Rippy, Owner Jungle Rapids and IAAPA First Vice Chair
Bret Pfost, Senior Manager, Park Operations, Safety, Training, and Compliance, Disneyland Resort
Family Entertainment Centers have an enviable safety record and pride themselves on making safety a number one priority in their operations. The safe care of guests, the proper handling and maintenance of equipment, and the health and safety of employees are all major concerns of any FEC professional. Join us at the IAAPA Safety Institute to hear how the industry can maintain and sustain its commitment to the best practices in safety operations and guest care. IAAPA has brought together a wealth of industry experience in ride standards, attractions safety, risk management, loss prevention and incident management to share their knowledge and understanding in this vital operational area.
Opening Address “A Commitment to Safety”
Bob Rippy, IAAPA First Vice Chair, and owner of Jungle Rapids Family Park in Wilmington, NC will address the industry’s commitment to safe park and attractions operations and discuss the steps and programs that IAAPA is engaged in worldwide to maintain and improve safety standards for operators. He will also share his experiences as a small business person in developing safe working practices and programs at his facility.
Get What You Expect! How to Build, Manage and Evaluate A Systematic Training Program
Bret Pfost, Senior Manager, Park Operations, Safety, Training, and Compliance at Disneyland Resort will outline how to develop and manage systematic training program. He will explore how to convey expectations through effective training; develop and define training documentation and reinforce behaviors to sustain performance and business process.
FEC Operators: Safety Lessons Learned
FEC operators share lessons they have learned in safe operations.
Bob Rippy is a successful entrepreneur and is the owner of Jungle Rapids Family Park in Wilmington, North Carolina since 1987. Jungle Rapids is one of the largest FECs in the state and includes go-karts, miniature golf, laser tag, soft play, climbing walls, and a waterpark. Bob is an active IAAPA member and has served as the chair of IAAPA’s FEC Committee. He is currently First Vice Chair of IAAPA.
Bret Pfost is Senior Manager, Park Operations, Safety, Training, and Compliance at Disneyland Resort, in Anaheim, California. Bret began his career with the Disneyland Resort in 1984 as a food host and has since gone to hold a variety of leadership roles within operations, including food and beverage, attractions, and resort development. In 2004, Bret became the site leader for California in regards to world safety and accessibility for the Walt Disney Company. As the Site Leader for California, he has enjoyed the opportunity to audit the safe practices of Disneyland Paris, Walt Disney World in Florida, Tokyo Disneyland, Tokyo Disney Sea and Hong Kong Disneyland. He is a member of ASQ (American Society of Quality) and spends his free time volunteering at the Food Bank to assist underprivileged families.
IAAPA Safety Roadshow 2010
View IAAPA Safety Institute 2010 dates and locations including:
- Las Vegas, Nevada, USA
- Beijing, P.R. China
- Abu Dhabi, United Arab Emirates
- Mumbai, India
- Buenos Aires, Argentina
- Kuala Lampur, Malaysia
- Rome, Italy
- Orlando, Florida, USA
Institute for Attractions Managers 2010
Dates will be announced soon.
You know that your facility is only as good as the team you build. And who can help you build that team better than IAAPA? IAAPA is proud to offer the Institute for Emerging Leaders, a professional development program to help you strengthen your management team. The program is conveniently located at IAAPA Attractions Expo affording attendees the best opportunity there is to see industry in action.
The courses are a blend of classroom instruction, audio presentation, case study, class work, and field work. Attendees will receive a detailed workbook for each course with additional course references, as well as further reading material on the IAAPA web site.
Who should attend?
The two and a half day program is aimed at industry professionals with at least three years management experience who have demonstrated the potential and commitment to be on your senior management team: the department heads, directors, and managers who you would like to promote—or move throughout your business.
Subject Areas
The course looks at not only how these operational areas work but, perhaps more important, how they impact your operation. Attendees should walk away with a solid understanding of how and why a busy amusement attraction functions as it does.
The course covers the following five core subject areas:
- Attractions Finance: Capital, expense and revenue budgeting, and other financial tools.
- Attractions Marketing: The role of public relations, media relations, advertising, group sales and marketing.
- Attractions Leadership: Successful human resources development strategies.
- Facility Operations and Safety: Industry regulation, best facility management practices, and crisis management awareness.
- Attractions Revenue Operations: The role and importance of food and beverage, merchandise, and games.
- Other revenue-generating operations.
Registration Information
Separate Registration is required to attend each IAAPA Institute.
Please check back for the announcement of IAAPA Institute dates for 2010.
Class of 2009
Institute for Attractions Managers
Las Vegas Nevada
November 15 -17, 2009
Looking for more information? Contact our Education Department at +1/703-836-4800.