| Title of Presentation |
Speaker |
Handout File |
| IAAPA Safety Institute: Get What You Expect! How to Build, Manage and Evaluate A Systematic Training Program |
Bret Pfost, Senior Manager, Park Operations, Safety, Training, and Compliance at Disneyland Resort |
|
| How to Inspect Your FEC Like an Insurance Professional |
Tim Sorge Swings'n'Things |
|
| Group Sales for Beginners: |
Tim Sorge Swings'n'Things |
|
| Birthday Parties 101: A How To Guide for Beginners |
Courtney Bourdas-Henn, Mountasia |
|
| Want More? How to Expand Your Food and Beverage Operations |
Alan Ramsay CLM Entertainment |
|
| Food and Beverage Case-study |
Ken Whitining, Waves for Success |
|
| Snack Bar Operations |
Alan Ramsay CLM Entertainment |
|
| Party Workshop |
Michelle Kapuczinksi, |
|
| Special Events |
Michelle Kapuczinksi, Sheryl Bindelgass, Dorothy Lewis, Rich Sanfilippo |
Presentations\Special Events |