The Facility Operation and Safety knowledge area includes the following topics:
Attractions Development and Ride Design
Entertainment and Special Events Operations
Environmental Management
Exhibits and Special Populations
Guest Services  and Hospitality
Operations Metrics
Safety and Risk Management
Security and Control
Water Park Operations

Return to Presentation Archive

Subject Area Session Title Year/Event
Entertainment and Special Events Designing Entertainment Halloween from Concept to Execution
2015 IAE
Entertainment and Special Events Designing Entertainment Streetmosphere and Low Budget Entertainment Solutions
2015 IAE
Entertainment and Special Events Events: An Expanded Frontier for Your Business 2015 IAE
Entertainment and Special Events From Slow Days to Fast Profits: How to Use Special Events to Boost Revenues and Attendance
2015 EAS
Entertainment and Special Events Fright Fest: How to Develop, Market, and Manage a Successful Haunted Attraction, Maze, or Scare House
2014 EAS
Entertainment and Special Events The Vital Value of Entertainment
2014 AAE
Entertainment and Special Events Analytics in Action: Do-It-Yourself Online Research for Entertainment Venues
2013 IAE
Entertainment and Special Events Enhancing Revenue Through Entertainment
2013 IAE
Entertainment and Special Events Theme Park Resorts: Business Planning for New and Expansion Projects
2013 IAE
Entertainment and Special Events Town Square 2.0: What Museums and Science Centers Can Learn from Urban Renewal Projects
2013 IAE
Entertainment and Special Events Zip Your Way to Success: Zipline Innovation and Operations
2013 IAE
Guest Service and Hospitality 7 Star Guest Service: Turn Every Guest Into a Fan
2015 IAE
Guest Service and Hospitality From Loyal Customers to Raving Fans - An Opportunity to Learn From the Best
2015 IAE
Guest Service and Hospitality Make Your Guests Happy
2014 IAE
Guest Service and Hospitality Managing Emotionally Charged Situations
2014 IAE
Guest Service and Hospitality SHOPPED!
2013 IAE
Safety and Risk Management Incident Management Symposium - Emergency Response Planning
2015 IAE
Safety and Risk Management Managing and Controlling Safety, Risk, and Exposure
2015 IAE
Safety and Risk Management Managing Emotionally Charged Situations: A Role Play Experience
2015 IAE
Safety and Risk Management Safety First! Creating and Maintaining an Effective Water Park Safety Culture
2015 IAE
Safety and Risk Management Safety Isn't Expensive, It's Priceless: Understanding the True Cost of Incidents, Claims, and How to Reduce Your Bottom Line Exposure
2015 IAE
Safety and Risk Management Security Series: Infrastructure: Building on your Plan
2015 IAE
Safety and Risk Management Security Series: Making Your Attraction Safe for Kids
2015 IAE
Safety and Risk Management Security Series: Manager on Duty - Tip of the Spear in Crisis Management
2015 IAE
Safety and Risk Management Security Series: Proactive Security for Amusement Parks – Suspicion Indicators Recognition and Assessment System
2015 IAE
Safety and Risk Management Security Series: Security in a Guest Service Environment
2015 IAE
Safety and Risk Management Security Series: Sherlock Holmes Approach to Safety
2015 IAE
Safety and Risk Management IAAPA Safety Institute
2015 EAS
Safety and Risk Management Reduce Your Risk: Tips for Creating an Effective Risk Management Program for Your Attraction
2015 AAE
Safety and Risk Management Emergency Preparedness Symposium
2014 IAE
Safety and Risk Management Facility Security Series: Emergency Preparedness
2014 IAE
Safety and Risk Management Facility Security Series: Leadership in Times of Crisis
2014 IAE
Safety and Risk Management Facility Security Series: Your Personal Safety - It's a Personal Thing!
2014 IAE
Safety and Risk Management Pre-opening Inspections: Turning Requirement into Benefit
2014 IAE
Safety and Risk Management This ISN'T Where I Got On: Strategies for Safe & Successful Ride Evacuations
2014 IAE
Safety and Risk Management Don't Panic! Organizing a Crisis Management Process
2014 EAS
Safety and Risk Management Implementing a Safety Management System
2014 AAE
Safety and Risk Management Safety and Standards in China
2014 AAE
Safety and Risk Management Safety by Design
2014 AAE
Safety and Risk Management The Essentials of Safety Operations in the Attractions Industry
2014 AAE
Safety and Risk Management From Response to Recovery: Managing an Emergency at Your Facility
2013 IAE
Safety and Risk Management Incident Management Symposium - Emergency Response Planning
2013 IAE
Safety and Risk Management Risk Management: The Power of Internal Safety Audits
2013 IAE
Safety and Risk Management IAAPA Safety Institute
2013 EAS
Safety and Risk Management Enterprise Risk Managemmt
2013 AAE
Water Parks Operations Water Park State of the Industry Address
2014 IAE
Water Parks Operations Lifeguard Vigilance: Fundamentals of Proactive Swimmer Protection
2014 AAE
Water Parks Operations Managing Water Park Attractions: How Effective is Your Operation?
2013 IAE
Water Parks Operations Planning and Implementing a Water Park Maintenance Program
2013 IAE
Water Parks Operations Waterpark State of the Industry
2013 IAE
WaterPark Operations Water Filtration Systems: The State of the Art
2014 EAS